Nexus Omni
Your phone stops going to voicemail
An AI voice front desk that answers every call, texts back every missed one, and books the job before your competitor picks up.
14-day free trial · Serving Miami-Dade, Broward & Palm Beach
The lead lifecycle
Get more leads in the door
Every stage between a stranger calling and that stranger sending you referrals, handled without you hiring for it.
The call you missed texts itself back
You are on a roof, under a sink, or driving I-95. The call rings out. Within seconds the caller gets a text, and by the time you check your phone the appointment is on the calendar.
- Missed-call text back fires in under 30 seconds
- AI voice front desk answers when you cannot
- Website chat and Google messages land in the same inbox
- Every caller becomes a contact record, not a lost number
Want to book an appointment?
next Tuesday. Thank you!
Follow-up that happens whether you remember or not
Most quotes die in the gap between the estimate and the decision. A sequence runs on its own the moment a lead is created, so nobody goes cold because Thursday got busy.
- Welcome message goes out the moment a lead is created
- Timed waits, then follow-up by text and email
- Sequence stops the second they reply
- Build it once, it runs on every lead after that
Contact Created
New lead added
Add New Trigger
Send Welcome Text
Wait
30 mins
Send Follow-Up Email
Get paid in the thread, not in three weeks
The moment they say yes is the moment they are most willing to pay. Send the link in the same conversation and collect the deposit before you load the truck.
- Estimates and invoices sent straight into the chat
- Text-to-pay, tap and done, no portal login
- Payment status updates the lead record automatically
- Deposit collected before the job is scheduled
Reviews arrive without you asking for them
Google review count is the lever on Local Services Ads rank. Asking every happy customer is the whole game, and it is the thing every contractor forgets to do by Friday.
- Review request fires automatically after payment clears
- Sent while the job is still fresh in their mind
- New reviews monitored with reply drafts ready
- Rating and volume climb without a single reminder from you
Average reviews
4.3/5
Payment Received
Wait
30 mins
Send Review Request
The list you already own is the cheapest lead source you have
Every past customer sitting quiet in your database cost you money to win once. A seasonal offer to people who already trust you beats paying to meet strangers again.
- Smart lists surface anyone quiet for 90 days
- Seasonal and trade-specific offers go out in one send
- Replies land in the same inbox as everything else
- No ad spend, no new leads to buy
Trigger
Contact tag
Free Landscaping Estimate
Jamesjames@email.com
Johnjohn@email.com
Tylertyler@email.com
Janejane@email.com
Kimkim@email.com
Davedave@email.comLizliz@email.com
Amyamy@email.comWhat South Florida contractors say
Real results from home service businesses running Nexus Omni across South Florida.
We run a small crew, so we inevitably miss calls when our hands are full. Before, those leads just called the next guy on Google. Now, Nexus Omni automatically texts them back the second we miss the call, and we’re getting booked appointments from leads that used to be lost revenue.
Getting homeowners to leave reviews used to be a massive headache. Nexus Omni automated the whole request process the minute we close out a job. We’ve doubled our 5-star reviews in a few months, and it pushed our profile straight to the top of the Google Local Services Ads.
Chasing down unpaid invoices used to take up hours of my week. Since we started sending text-to-pay links directly to the client’s phone before we even pull out of the driveway, 80% of our customers pay within minutes. It completely fixed our cash flow.
We had hundreds of old customer contacts sitting in a spreadsheet doing nothing. We ran one simple reactivation text campaign through the system offering a seasonal mulch and trim package. We booked 42 jobs in a single weekend from people we hadn’t talked to in over a year.